Frequently Asked Questions

Below are some common questions you might need the answers to. If you have a question that isn't answered here, please ask us on Twitter, Facebook or via our contact form.

When is the festival open?

Our opening times are listed on the website homepage.

Do I need to buy a ticket in advance?

You can pay on the door for all our sessions. We tend to get quite a queue forming for the evenings though, so it's advisable to book a reduced price advance ticket to both save money and beat the queues. You can book using the form on the Tickets page.

How do I pay at the festival?

We use a token based system on all our bars. You can buy tokens at various points in the festival, using cash or contactless.

Are dogs allowed?

Unfortunately you'll need to leave your furred friends at home, as the venue don't allow dogs (except for guide dogs). There are plenty of decent dog friendly pubs in the area, though. Check CAMRAs What Pub finder for details.

Are children allowed?

The atmosphere at the festival is always friendly and children are welcome until 9.30pm. We would ask though that you keep children out of the concourse area as much as possible for their safety, as it can get very crowded at times.

Should I bring my own glass?

There's no need. We have some rather excellent glasses available for a small deposit - or you can take it home as a souvenir if you prefer.

How can I get there?

There are excellent transport links to the festival. For more details, check out our Find Us page.

Are your drinks ok for people with allergies or intolerances?

We have a wide range of real ales, ciders and perries. As a natural product they're made with a range of ingredients. While many will contain allergens, it's likely you'll still find something you're able to drink safely. If you have an allergy or intolerance, please ask before you buy and our bar staff can make sure you choose a drink that's suitable for you.

Should I be worried about Coronavirus at the festival?

The situation with Coronavirus is changing rapidly but you can be assured that we will be following all government and public health guidelines to make sure we can continue to provide you with a safe and enjoyable festival. As we serve drinks and food we always maintain a high level of hygiene as standard and of course as a matter of policy you will have your own personal glass throughout. With the Festival being held in the Cheadle Stand at Edgeley Park there are over 4,000 seats to choose from and therefore unlike most workplaces, venues and festivals you can maintain your personal space should you so wish.